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  1. Huggg Public Sector
  2. Sending vouchers
  3. Tracking Huggg links

Tracking Huggg links

  • Can I change the email address or mobile number after I've sent the Huggg?
  • Can I change the expiry of a welfare voucher(s) I have created?
  • Can a recipient change their supermarket brand selection?
  • Can I cancel welfare vouchers after they've been created?
  • How do I find out if a recipient has spent a voucher?
  • A recipient has told me there is no money left on their welfare voucher
  • If a recipient misplaces or doesn't receive their welfare voucher for any reason, can I resend it?
  • How can I find a specific welfare voucher that I have made?
  • Will the recipient receive reminders to use their voucher(s)?
  • I can't see the orders/welfare vouchers that the rest of my team have issued
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