Setting up your welfare account
How to videos
Managing your users
Managing funds
- Financial reports and invoices
- Where can I find my receipt?
- How do I transfer funds to my subteam?
- How do I top up my account?
- Will we be refunded if vouchers expire without redemption?
- How long does it take for my top up to arrive?
Sending welfare vouchers
- How to send printable vouchers
- How to send welfare vouchers using individual links
- How to send welfare vouchers via SMS
- How to send welfare vouchers via email
- Which energy voucher should I send?
- How to share welfare vouchers
Tracking Huggg links
- How can I find a specific welfare voucher that I have made?
- How do I find out if a recipient has spent a voucher?
- Can I cancel welfare vouchers after they've been created?
- Can I change the expiry of a welfare voucher(s) I have created?
- Can I change the email address or mobile number after I've sent the Huggg?
- Can a recipient change their supermarket brand selection?