Setting up your welfare account
Managing your users
Managing funds
- How do I top up my account?
- Will we be refunded if vouchers expire without redemption?
- How do I transfer funds to my subteam?
- Financial reports and invoices
- How long does it take for my top up to arrive?
- How do I pay for vouchers?
Sending welfare vouchers
- How to share welfare vouchers
- How to send welfare vouchers via email
- How to send welfare vouchers via SMS
- How to send welfare vouchers using unique links
- Sending a specific voucher to print
- What is the expiry date I’m setting?
Tracking Huggg links
- Can I change the email address or mobile number after I've sent the Huggg?
- Can I change the expiry of a welfare voucher(s) I have created?
- Can a recipient change their supermarket brand selection?
- Can I cancel welfare vouchers after they've been created?
- How do I find out if a recipient has spent a voucher?
- A recipient has told me there is no money left on their welfare voucher