How to redeem your Huggg voucher
Watch this video or follow the instructions below.
- Click on your Huggg link, hit 'Tell me more' and then select 'Claim now'.
- Enter your UK phone number. (ONLY UK mobile numbers will be accepted). You will be prompted to reconfirm your mobile number.
- You will be directed to a secret 4-digit code. This is your PIN.
- You will also be sent a text with a separate code. This is your order number.
Please note: The text will also include the order amount. You will have to withdraw the total amount all at once.
- Use the ATM locator to find the nearest enabled ATM.
If you have not received your text or you're experiencing issues with your Huggg link, please contact us at firstname.lastname@example.org. Be sure to include the Huggg link and the phone number to which the text messages were sent.
Once you arrive at the ATM:
- Press the Cardless Transaction at the bottom of the screen.
- Select Pin4Cash.
- Enter your 10 digit mobile number on which you received the text messages.
DO NOT include the leading 0 and ensure it is a UK number.
- Enter the total amount of the order from the text message you received.
- Enter the 4-digit PC Order number from the text message you received.
- Enter the 4-digit Secret Code provided to you by Huggg.
- Collect your money.
To see an instructional video , please click here.
If you are struggling to collect your cash, please contact Customerservice@Pin4.com. Be sure to include the order amount and the phone number to which the text messages were sent. Please also provide a photo of the error you are receiving at the ATM and/or a receipt (if the ATM generates one).