Invoices and credit notes
- Invoices are produced automatically, each time you purchase vouchers from the platform. This will be available to download from your 'Reports' section.
- Credit notes are also produced to reverse the invoice for any expired or unredeemed vouchers, which your account will automatically be re-credited for. This is available to download from your 'Reports' page.
We also produce a monthly report to reconcile your account balance. This shows movements of cash top-ups in and out of your account, and the purchasing and re-crediting activity on your transactions.
The report is available to download from your 'Reports' tab. You will find details of any top-ups etc at the end of the document.
Receipts for each individual transaction
Head over to your 'Orders' page, click into the relevant batch and scroll down to the 'Order Details' section. Click on the 'Download receipt' button.
If you are opting for a bank transfer, you can create a remittance advice as and when needed, to serve as a formal notice of where to lodge your credit.
A remittance advice is not indicating a sale being made, just a movement of cash into your wallet, and therefore doesn't indicate anything around purchase amounts or VAT.