We have tried to make using your voucher as straightforward as possible but we recommend reading the below guide to make sure there are no hiccups.
PLEASE NOTE: The instructions below also apply to Home Essentials, School Uniforms and Clothing vouchers. The process is the same, simply show/scan the barcode, or enter the voucher number and pin.
- For instructions on how to use your PayPoint voucher, please click here.
- For instructions on how to use your ATM voucher, please click here.
- For anything else, please email the Support team at email@example.com, or jump onto Live Chat via our website.
Click the link provided in the email/SMS (if received by letter please enter the 16-digit code here).
On the next page, click 'Tell me more'.
On the next page, please read the text carefully and then click 'Claim Now'.
You now need to select which supermarket you'd like to shop at. Please read the T&C's below before you do.
This step cannot be undone, so please make doubly sure you're happy with your selection before toggling the button next to 'I'm sure and ready to claim'. Then, hit 'Claim Now'.
Hit 'Click for your voucher' to reveal the voucher for your chosen supermarket.
This final screen (with branding for the supermarket you have chosen) is the screen you will need to pay for your shopping. Please show the voucher at checkout.
No smartphone? No problem.
You can also access it by computer and print the voucher to take in-store. If you do not have access to a printer, please contact your sender to ask if they're able to print the voucher(s) for you.