Invoices, Reports and credit notes
- Invoices are produced automatically, each time you purchase vouchers from the platform. This will be available to download from your 'Billing' section, via 'My Account'.
- We also produce a monthly report to reconcile your account balance. This shows movements of cash top-ups in and out of your account, and the purchasing and re-crediting activity on your transactions.
- Credit notes are also produced to reverse the invoice for any expired or unredeemed vouchers, which your account will automatically be re-credited for.
Receipts for each individual transaction
- Head over to your 'Voucher History' page (left hand bar tab).
- Find the relevant batch and scroll across to the right where you should see three dots. Click on this and select 'Download receipt' (example below):
Remittance advice
If you are opting for a bank transfer, you can create a remittance advice as and when needed, to serve as a formal notice of where to lodge your credit.
A remittance advice is not indicating a sale being made, just a movement of cash into your wallet, and therefore doesn't indicate anything around purchase amounts or VAT.